WEBINAR: Making Sense of DOT's Final Rule on Enhancing Airline Passenger Protections #3
The webinar will feature Jonathon Foglia and Barbara Marrin of Zuckert, Scoutt & Rasenberger, LLP. They will cover several aviation consumer protection initiatives released by the U.S. Department of Transportation on October 18, 2016, including a new final rule addressing code-share disclosures and undisclosed display biasing of airline flight information by ticket agents (including tour operators).
Jonathon and Barbara also will provide an update on the status of a large DOT rulemaking project commenced in May 2014, including a pending proposal to require “large travel agencies” to adopt and adhere to minimum customer service standards in areas such as ticket refunds; reservation cancellations; communicating carrier-initiated itinerary changes; and the handling of customer complaints.
A link to join the webinar will be emailed to you when you register.
Jonathon Foglia joined Zuckert, Scoutt & Rasenberger in 2008 and his practice focuses primarily on aviation regulatory and commercial matters. Mr. Foglia advises airlines, public charter operators, ticket agents, tour operators, travel agencies, trade associations, and air charter brokers on compliance with DOT economic regulations, including licensing, registration, consumer protection and advertising matters. Mr. Foglia is fluent in Spanish and is a member of the bar of the District of Columbia. He is also a member of the American Bar Association's Forum on Air & Space Law as well as the Royal Aeronautical Society (RAeS). Mr. Foglia serves on the adjunct faculty at Georgetown University Law Center in Washington, D.C., where he teaches Aviation Law.
Barbara Marrin’s practice focuses on aviation regulatory matters, including, but not limited to, advising U.S. and foreign air carriers as well as ticket agents on compliance with the requirements of the U.S. Department of Transportation (DOT) and other Federal agencies relating to the operation and sale of air transportation. Immediately prior to joining Zuckert, Scoutt & Rasenberger, Ms. Marrin was a senior trial attorney with DOT’s Office of Aviation Enforcement & Proceedings in the Office of General Counsel, with responsibility for directing investigations of and negotiating consent decrees with U.S. and foreign air carriers and ticket agents for violations of DOT’s aviation consumer protection, licensing and civil rights requirements