USTOA Events

Webinar: Human Services Response(TM) Training

Event Details

No Event Details

Communicating Tragic News: Talking with families when loved ones are injured or killed away from home.

Join Dr. Carolyn V. Coarsey, President of Higher Resources, Inc. and Vice President of Corporate Philosophy and Family Assistance Programs for Aviem International, as she addresses best practices to improve post-disaster response. her training programs Human Services Response (TM), highlight the unique role of employees responders of industrial tragedies, are used by aviation and rail companies, tour operators, cruise lines and multiple agencies and organizations throughout the world.

Participants will gain:
  • Guidelines for making contact to set the stage for giving tragic news.
  • Pointers on providing direction for families once the news is communicated.
  • Examples of options and choices that families appreciate during the first few days of crisis.

Click on this link to register:

Should you have any questions, please contact Elizabeth George at or call 212-599-6599 ext 27.

You must be logged in as a USTOA Member to view details and register.
Learn about USTOA membership benefits & how your company can join.
Becoming A Member
A USTOA Member

If you're interested in becoming a member, we welcome your application.

View Benefits To You
2018 USTOA
Annual Conference
& Marketplace
Log In Now

Upcoming USTOA Events

Get updated on tour operator/travel agency legal relationships
LIVE Facebook Coffee Chats
April 20, 2018 EST — November 15, 2018 EST
In 2018 join USTOA Members in live Facebook Coffee Chats
2018 USTOA Congressional Caucus
June 18, 2018 EDT — June 19, 2018 EDT
An educational event for you to learn about government issues.